How to reach us

Kinderwunschzentrum Goldenes Kreuz

Lazarettgasse 16, 1090 Vienna
T +43 – 1 – 40 111 – 5400*
F +43 – 1 – 40 111 – 5401

*Our telephone system is experiencing technical problems at the moment – therefore we kindly ask you to call us again if the connection was lost. You can of course always reach us via email!


Questions & appointments for the first consultation
T  +43 – 1 – 40 111 – 5400

Telephone hours for working patients:
T  +43 – 1 – 40 111 – 5426

Wednesday: 4 – 6 pm

Office hours Pre-Department:
by arrangement

Our opening hours
Appointments necessary!

Monday – Thursday: 8 am – 5.30 pm
Friday: 8 am – 3 pm

Saturday, Sunday & Public Holidays: 9 – 10 am
(only appointments depending on menstrual cycle)

Appointments for current treatment, return calls from doctors, medication intake, IVF fund
Telephone hours office:
T +43 – 1 – 40 111 – 5400

Monday – Thursday: 9 – 12 am & 2 – 4 pm
Friday: 9 – 12 am

Exclusively for medical questions
Telephone medical consultation hour:
T +43 – 1 – 40 111 – 5413

Monday – Thursday: 12 am – 1 pm

Medical emergencies

Please contact us in the case of a medical emergency:

During phone hours please call: T +43 – 1 – 40 111 – 5400

Otherwise please call: T +43 – 1 – 40 111 – 5417

If you cannot reach the doctor on duty via the emergency telephone number, please leave a short message stating your name and telephone number as well as a short description of the situation and we will call you back as soon as possible.

Important !!!: If you are experiencing acute pain or other severe discomforts please visit the closest emergency room with a department for gynaecology and obstetrics. Take with you any documents you received from us.

How to find us

By car or public transportation

The Kinderwunschzentrum Goldenes Kreuz is located immediately next to the general hospital AKH (Vienna University Clinics) and is easy to reach both by car and by public transportation. Once you have reached the Goldenes Kreuz take the lift in the reception hall to the top floor and sign in at the front desk.


You can park in the parking garage of the general hospital. Please take the entrance “Innerer Gürtel” and the exit “Borschkegasse”. From there it is a short walk to the Kinderwunschzentrum.

Furthermore, there are many public parking spots in the immediate vicinity. Please note that the whole 9th district is a short term parking zone and is subject to parking fees! This applies Monday to Friday from 9am to 10pm. Parking is allowed for a maximum of two hours with a parking pass (except in differently marked areas).

Public transport

U6 to station “Alser Straße”
Tram No. 5 to station “Spitalgasse”
Tram No. 43 to station “Alser Straße”
Tram No. 44 to station “Alser Straße”

For a barrier-free entrance please use the door to the left of the main entrance.